Consulting form not working on Chromium/Chrome
On Chromium and Chrome the embedded consulting iframe is not working. When having filled out the first page and navigating to page 2 a CSRF error appears.
On Firefox the issue is currently not reproducible.
It seems to be related to the SameSite-Cookie enforcement in Chromium/Chrome. For testing I disabled this feature via chrome://flags/#same-site-by-default-cookies. With this setting disabled, the error disappears.
This is an overview site about the SameSite changes: (https://www.chromium.org/updates/same-site). As far as I remember, Firefox is also planning to introduce a similar behavior.
As an immediate solution we might want to make the direct link more prominent.
Options for a long-term solution
- Create a custom form implementation like Helmholtz AI
- Do not embed the form as an iframe
- More ideas?