Update .gitlab/issue_templates/cloud_listing_request.md

.gitlab/issue_templates/cloud_listing_request.md

@@ -38,10 +38,26 @@ It has been operated at the Karlsruhe Institute of Technology (KIT) since Januar
 
 *User Enablement:*
 
+Describe how do users get access to the service. Possible options could be:
+- No preconditions are necessary
+- User have to member of a VO (virtual organization, handlet by Unity)
+- User have to meet preconditions like a special entitlement to gain access to the service
+
+`e.g.:
+To use the service, you need to be member of the VO "XYZ" which applies for service usage. To get access to that VO please contact contact@service`
+
+OR
+
+`e.g.:
 **Precondition to use the service:**  
 
 Currently, only users of Helmholtz centres whose Identity Providers (IdP) provide the correct entitlement can access this service.
-Access will only be possible to users of centres, which IdP transmits this entitlement.
+Access will only be possible to users of centres, which IdP transmits this entitlement.`
+
+OR 
+
+`e.g.:
+Login via the Helmholtz AAI / Gitlab. Your account will automatically be provisioned.`
 
 ---
 
@@ -57,4 +73,6 @@ Contact address, preferably a mailinglist
 
 URL which points the user directly to your service
 
-`e.g.: https://bwsyncandshare.kit.edu/`
+
+
+`e.g.: [https://bwsyncandshare.kit.edu/](https://bwsyncandshare.kit.edu/)`