added basic SLC for KIT bwSnS

data/marketService.json

@@ -225,7 +225,7 @@
 {
     "_id": "svc-01eb3305-19a7-19c0-beb8-d2a52be09723",
     "name": "bwSync&Share",
-    "description": "bwSync&Share enables users to synchronize or exchange their data between different computers and mobile devices. In addition to the hardware-independent web interface, different clients are available (Windows and Mac desktop, apps for Android and iPhone/iPad). With that, bwSync&Share is a powerful service for synchronizing and sharing desktop data. Find tips in our <a href=\"https://help.bwsyncandshare.kit.edu/126.php\">FAQ</a>, first steps are described in the quick guide. In addition, the Service Description and Deprovisioning points inform you about how the service works.\nbwSync&Share offers the possibility to access data jointly and to exchange it with other users or to edit it together. By inviting to a folder, a personal storage quota is made available to the invited party in accordance with the granted authorization. You can also send links to download files or folders.\nIt has been operated at the Karlsruhe Institute of Technology (KIT) since January 1, 2014. Information about the  service can be found <a href=\"https://help.bwsyncandshare.kit.edu/126.php\">here</a>.\n<h3>User Enablement:</h3>\n<b>Precondition to use the service:</b>\nCurrently, only users of Helmholtz centres whose Identity Providers (IdP) provide the correct entitlement can access this service.\nAccess will only be possible to users of centres, which IdP transmits this entitlement.\n<br>\nContact for user support: <a href=\"mailto:servicedesk@scc.kit.edu\">servicedesk@scc.kit.edu</a>",
+    "description": "bwSync&Share enables users to synchronize or exchange their data between different computers and mobile devices. In addition to the hardware-independent web interface, different clients are available (Windows and Mac desktop, apps for Android and iPhone/iPad). With that, bwSync&Share is a powerful service for synchronizing and sharing desktop data. Find tips in our <a href=\"https://help.bwsyncandshare.kit.edu/126.php\">FAQ</a>, first steps are described in the quick guide. In addition, the Service Description and Deprovisioning points inform you about how the service works.\nbwSync&Share offers the possibility to access data jointly and to exchange it with other users or to edit it together. By inviting to a folder, a personal storage quota is made available to the invited party in accordance with the granted authorization. You can also send links to download files or folders.\nIt has been operated at the Karlsruhe Institute of Technology (KIT) since January 1, 2014. Information about the  service can be found <a href=\"https://help.bwsyncandshare.kit.edu/126.php\">here</a>.\n<h3>User Enablement:</h3>\n<b>Precondition to use the service:</b>\nCurrently, only users of Helmholtz centres whose Identity Providers (IdP) provide the correct entitlement can access this service.\nAccess will only be possible to users of centres, which IdP transmits this entitlement.\n<br>\nContact for user support: <a href=\"mailto:servicedesk@scc.kit.edu\">servicedesk@scc.kit.edu</a><h3>Service Level Commitment (SLC):</h3><ul><li>Service Level:</li><ul><li>Standard Service Level: next business day (best-effort)</li></ul><li>Backup: We have daily snapshots of the storage and storage is fully replicated to a second site for disaster recovery. Backups of the database twice a day. Restoration of user data is limited by encryption</li><li>Limitations: we only allow max. 10 GB Upload per file</li><li>All data is handled within the center</li></ul>",
     "summary": "File Sync and Share, Groupware-Functionalities: Files, Fotos, Calendar, etc..",
     "entryPoint": "https://bwsyncandshare.kit.edu/",
     "version": "1.0.1",